Privacy Policy

Effective Date: 31 October 2025

1. Introduction

LOANLANDS LIMITED (Company number 06357375), trading as House Bought 4 Cash ("we," "us," or "our"), operates the website housebought4cash.co.uk. We buy properties for cash across the UK.

This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Controller Details

Data Controller: LOANLANDS LIMITED
Company Number: 06357375
Registered Office: C/O LEONHERMAN, 7 Christie Way, Manchester, Lancashire, M21 7QY
Trading Address: 274 Manchester Rd, Audenshaw, Manchester M34 5GL
Privacy Contact: info@housebought4cash.co.uk

3. What Personal Data We Collect

We collect only the information necessary to respond to your enquiry:

• Contact Details: Name, email address, phone number, and property address
• Technical Data: IP address, browser type, and device information (collected automatically when you visit our site)

Note: We do not collect sensitive financial information (such as mortgage details or debts) through our website forms. Once initial contact is established, we open a secure communication channel for any further discussions.

4. How We Collect Your Data

• Forms: When you submit an enquiry through our website contact form
• Automatically: Through cookies and server logs when you visit our website

5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Legitimate Interests (Article 6(1)(f) UK GDPR): To respond to your enquiry and provide you with a cash offer for your property
• Consent (Article 6(1)(a) UK GDPR): Where you have explicitly consented to us contacting you

6. How We Use Your Data

We use your personal data solely to:

• Respond to your property sale enquiry
• Assess your property and prepare a cash offer
• Communicate with you about the property purchase process
• Maintain records for legal and regulatory compliance

We do NOT:

• Send marketing emails
• Sell or share your data with third parties
• Use your data for any purpose other than processing your enquiry

7. Who We Share Your Data With

We may share your personal data only with:

• Service Providers: Netlify (form processing) and Microsoft Outlook (email communication) - both act as data processors under our instructions
• Legal Obligations: Law enforcement, regulators, or courts if required by law

We do not sell, rent, or trade your personal data to any third parties.

8. International Transfers

Your data may be transferred to and stored on servers outside the UK/EEA by our service providers (Netlify and Microsoft). These transfers are protected by:

• Standard Contractual Clauses approved by the UK Information Commissioner's Office
• Adequacy decisions where applicable

9. Data Retention

• Enquiry Data: Retained for 24 months from your last contact with us
• Technical Logs: Retained for 12 months
• Completed Transactions: Retained for 7 years to comply with legal and tax obligations

After these periods, your data is securely deleted or anonymized.

10. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Where processing is based on consent

To exercise any of these rights, contact us at info@housebought4cash.co.uk. We will respond within one month.

11. Cookies

We use only essential cookies necessary for the website to function. We do not use marketing, analytics, or non-essential tracking cookies. For more information, see our Cookie Policy.

12. Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encrypted data transmission (HTTPS)
• Secure email systems
• Access controls and authentication
• Regular security assessments

Once initial contact is made, we open a secure communication channel for sensitive discussions.

13. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

15. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

ICO:
Website: https://ico.org.uk
Telephone: 0303 123 1113

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@housebought4cash.co.uk
Address: 274 Manchester Rd, Audenshaw, Manchester M34 5GL